When an invoice isn’t paid, fakturum sends the customer a reminder the day after the due date and then every 5 days, at most seven times. Once the invoice is marked as paid, by hand or by payment matching, the reminders stop.
Turn automatic reminders off (“Send payment reminders automatically”) and edit their text in the Account menu, Email texts. You can also send a single reminder by hand from the invoice detail.
We don’t send a thank-you email for payment automatically yet.
You might also need
Invoices and documents
- Sending an invoice by email
- Automatic payment reminders
- Proforma invoices and final invoices
- Recurring invoices
- Invoicing foreign customers and other currencies
- Credit notes and cancelling an invoice
- Document numbering
- What a Czech invoice must contain
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